What to Bring
Closed-toe shoes or secure sandals, insect repellent, sunscreen, a hat, camera and a reusable water bottle.
Closed-toe shoes or secure sandals, insect repellent, sunscreen, a hat, camera and a reusable water bottle.
Activities include walking on uneven natural terrain. If you have mobility concerns, are pregnant, are travelling with very young children or have a medical condition, please contact us before booking.
This is an outdoor nature experience. Routes or timing may be adjusted for weather, safety and elephant welfare. If we cancel the program for these reasons, you may reschedule or receive a full refund.
Complimentary hotel pickup and return are available within our service area. Send your hotel name and room number via WhatsApp at least 24 hours before the activity. Your exact pickup time will be confirmed after booking.
Cancel at least 24 hours before the scheduled program for a refund after a 15% processing fee is deducted from the total amount paid. Cancellations less than 24 hours before the start time and no-shows are non-refundable.
Date or time changes are free when requested at least 3 hours in advance, subject to availability and company confirmation.
No elephant riding or performances. Please follow your guide’s instructions and allow the elephants space to choose how they move and behave.
Responsible interaction is not defined by the activity alone. It depends on how the activity is managed, whether the elephant can move naturally, and whether the elephant's welfare comes before the visitor schedule. Our feeding and walking experiences are designed around calm observation, respectful distance and guidance from experienced staff.
Food is offered only under staff supervision. Visitors receive instructions about where to stand, how to hold food safely and when to pause. Feeding is managed as a short, structured activity—not unrestricted feeding throughout the visit.
Guests observe the elephants while walking on the ground at a safe distance. The pace and route follow the conditions of the day, allowing the elephants to walk, browse and stop naturally. We do not offer elephant riding or performances.
Interactions may be shortened, changed or paused when an elephant needs space or rest. Visitors must follow staff directions and should never chase, surround, shout at or force contact with an elephant.
Activities are adjusted for weather, trail conditions and each elephant's behaviour on the day. Welfare and safety take priority over photographs, timing and completing every planned activity.
Every elephant is an individual. The exact route, distance and level of interaction can vary according to welfare, safety and environmental conditions.